Ewals Cargo Care is a Dutch logistics service provider established in 1906. In Europe the Ewals Group employs 2.050 employees within 15 countries and 34 sites. We operate with 3.300 Mega Huckepack trailers and 500 own trucks. In 2020 our turnover exceeded €550 million.
To strengthen our team in Turku we are hiring a CUSTOMER SERVICE REPRESENTATIVE SWEDEN
Ewals Cargo Care Turku has an immediate opportunity for a native Swedish-speaking Customer Service position.
You will be responsible for
Coordinating and following up transport orders from customers according to the company's predefined quality standards and the specific requirements of the customer.
Your tasks will consist of
Accepting and supervising transport orders from customers.
Providing detailed information to colleagues internally and externally.
Follow-up progress of transport. Ensuring a perfect start and follow-up of new customers. Register, follow-up and improve performance.
Communicating with customers and registering customer complaints.
We expect from you
• A Bachelor or Masters (preferably commercial) degree (or similar secondary institution)
• Fluently speaking and writing Swedish and English, other languages are of an advantage
• Experience in the logistics sector of up to 5 years is preferable
Your personal and professional characteristics
You are a true professional and a positive team player who takes responsibility and is an added value to our team. As a person you are self-motivated, enthusiastic and result driven. You have excellent communication skills.
We offer you
A challenging and independent position with opportunities for personal growth and development. You will work in an international and dynamic setting with a growing team of logistics professionals. We offer great benefits and a centrally located office in the vibrant Kupittaa area in Turku.
Are you up for the challenge? Do you see yourself as potential future Ewals Group colleague? Please send your application and CV to firstname.lastname@example.org as soon as possible but 31st of July 2021 at the latest. We will start contacting suitable candidates right away and will proceed if we find the right match.
For more information, please visit our website: www.ewals.com or contact the Operations Manager Nordics Saija Kulmala, tel. +358 40 5335 833.
About your new employer
In 1906, Alfons Ewals founded our company with a horse, a cart and a lot of ambition. Over a century later, the 4th Ewals generation proudly carries on his legacy in our family company. Today, Ewals Cargo Care creates innovative logistics products for our customers and for the industry. We develop intelligent systems and processes, which we continuously develop to stay ahead of the curve and solve the latest challenges in logistics.